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Frequently Asked Questions

Below are some of the most frequently asked questions in relation to our Services. If you're considering an SCR service, you may find it helpful to read through these FAQs and Answers to help you gain a better understanding of the process involved in our services.

Of course, not all your questions will be answered here, so please feel free to contact our friendly staff who will be more than willing to answer any queries you may have on 1300 00 57 47.

How long will it take?

For quoting, SCR Estimators will require approx. 20-40mins on site to examine and diagnose your individual problem. We allow a 1hr window. For rectification works, a standard SCR shower service can take between 2.5 - 4 hours, and your shower can be used the next day. An SCR balcony service can take anywhere from 1 day to 1 week, depending on the degree of damage, work to be completed, size of balcony etc.

How much mess and disruption will there be?

SCR Technicians will always try to minimise noise and mess. To protect your property SCR technicians use Industrial drop sheets over all trafficable areas and fittings and fixtures, and vacuum any mess before leaving. SCR will always try to keep disruption is minimal and your shower can generally be used the next day.

Can I get the leak repaired on a weekend?

In most cases SCR can arrange for works to proceed on a Saturday, but this will depend on the availability of a Technician in your area. Please check Saturday availability when booking in the repair. Unfortunately SCR does attend Quotes over the weekend.

How much will it cost?

The size and scope of repair for every shower or balcony is different. This is why we send specially trained inspectors to your property FREE of charge to personally inspect your issue and provide you with a no obligation free quote. Generally an SCR Shower service costs from as little as $395, whereas Balcony services can start from as little as $990, - size and extent of damage is always relevant. SCR can also provide quotes for full bathroom and balcony repairs and renovations.

Will it be the same person inspecting and performing the works?

Unfortunately due to scheduling arrangements and different skill sets of our Technicians we cannot always send the same person who inspected and quoted your property to perform the works required. You can rest assured however, that ALL SCR technicians are fully certified waterproofers ad qualified Tilers. We will send the Technician whose skill set is most suited to getting the best outcome on your particular job. All SCR Tradesmen are highly professional and will respect the Owners properties.

How quickly can I get it done?

SCR can usually have an estimator at your property within 24hrs of you making contact. In terms of approving work to proceed, this will be determined by the scope of works required on your property. Let your estimator know when you would ideally like for works to proceed and we will always try to accommodate your needs.

Have more questions, please give us a call on 1300 00 57 47