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Testimonials

Thanks for getting back to me so promptly. I have found your customer service to be fantastic when dealing with Stone Care and Repair!
Kind regards,
Natalie - Assistant Property Manager - Balwyn

 

Thanks so much for your prompt and courteous communication!! It really does make a difference when you are receiving good communication. Appreciate it.
Louise. - Hawhtorn

 

Good Morning SCR,
Great job and please pass our thanks onto your shower technicians. I am sure the tenants will be pleased with the job
Last but not least, thank you for coordinating all things at the SCR end...a first class job.
Cheers,
John & Elizabeth - Abbotsford

 

Hello SCR,
Thanks for keeping on top of this and making the process run as smoothly as possible.
Kind Regards,
Hayley - Property Manager

 

Dear Stone Care and Repairs
Just a quick note to thank Fergus for the fantastic job he did on fixing our leaking shower. This leak has caused significant damage to our home and Fergus fully investigated to track down the source of the leak and to fully repair it. He really went above and beyond to locate the source and properly fix it. He also clearly communicated our options in fixing the leak and completed the work with a fine eye for the small details to make sure the job looked good too. I now feel absolutely confident that the leak has been fixed. I also want to thank the Office for being so pleasant and accommodating in booking us in and getting this job completed. I would have no hesitation in recommending SCR to friends and family.

Thanks again
Fiona - Richmond

 

Hi SCR,
Thank you very much for your great work. You are the most efficient people I've ever dealt with! Thanking you,
Kind Regards,
Kelly - Seaford

 

I would just like to pass on my thanks to everyone that has worked on the rooftop balcony at our property. The communication from the office has been professional and friendly, the Sales Rep has been diligent in popping in daily to check the progress of the job and run through any questions I have had. I would like to especially thank (The Technicians)  for their hard work and dedication. They have been on time every day and have worked until dark. They are extremely knowledgeable and very efficient. I cannot believe how much they have achieved in 1 week.
J.G. - East Melbourne

 

I just wanted to let you know how fantastic (Your Rep) was at quoting for my shower repairs. He was extremely knowledgeable and thorough and very friendly. I was so happy with his quote as well which was very detailed. Also thank you for calling me so promptly, SCR is so well organised and it has been a pleasant surprise dealing with a trade company that prides itself on customer service. I'm really looking forward to work commencing.
J.R. - Richmond

 

I must say, Mehdi did a fantastic job on the balcony. Very professional.
S.K. - Heatherton

 

We were very impressed with Karl his work was excellent, and he is a very personable young man. We will certainly recommend your service to others should the opportunity arise ... and I will send you a picture of the finished job!
A.N and R.N. - Boxhill

 

Hello my new best friend,
The technician was here minutes after our phone call! Thanks once again, and I look forward to working with you for many more jobs to come. Such fabulous service!
I.D.

 

Hi Guys, Your Tradie was in today to rip out shower and re-do base and water proofing. I came home to a spotless and professional job (so far). Please pass on my thanks and hope he keeps up the great work.
R.D. - Balwyn North

 

Thank you so much for your help over the last 3 weeks. Can you please pass on my thanks to the girls in the office for their friendly and professional service.
JP - Kew

 

I just wanted to let you know how fantastic the boys were this week at my house. They are extremely knowledgeable and hard working. I will definitely be calling you back if I need work done on my 2nd balcony.
BB - Toorak

 

I have spoken to you on several occasions and truly wish to Thank-you for your outstanding customer service. You have been very helpful and understanding when I have requested times available and co-ordinate with my shift work schedule. I have really appreciated your assistance and professional approach to my queries.
L.C. - Fitzroy North

 

Thanks so much, appreciate your continued help & assistance!
S&P - North Melbourne

 

Thought you might like to see what an amazing job your Tilers have done. Just a bit of silicone, the toilet, basin pipe cover and eventually the shower screen to be fitted and we will have a bathroom worthy of being put in a magazine! I will send some more photos through when it is completely finished. Our lights for above the mirrors aren't here until the end of April so it will be a little while yet.
K.R. - Brighton

 

Please pass on my compliments to Safet. I am very impressed by his work.
Stephanie - Toorak

 

You guys have been awesome.
Craig- St Kilda East

 

Please find attached receipt for bank transfer of balance made Friday. Thanks for the great work, I will recommend the company to others.
Jaye - St Kilda East

 

Hello,
I have decided to go with you and SCR due to the customer service from your office and the thoroughness of detail in your quote.
I did get 2 more quotes that were less, however, I want to go with you because of the reputation of your company and my current experience with you.
Kind Regards,
Susan, Hawthorn

 

Hi,
George did a great job -
Please pass on our thanks again and fingers crossed, the problem is fixed.
Kind regards
Eliza & Terrance, Kew

 

Thanks Guys, SCR was sensational!
Extremely professional and very polite.
It's not often you get to experience that these days.
Susan and James, Coburg

 

I want to sing SCRs praises!
Your Tradesman was outstanding! He has done a great job that looks beautiful!
Melody, South Melbourne

 

SCRs work to our balcony looks very good,
and thank you to SCR for making this run so smoothly.
Regards,
Chris, Fitzroy

 

I am very pleased with the job.
I like dealing with professional companies, and this is a professional job.
I'm glad I chose you.
Jackie, St. Kilda